Jabra
launches Engage – the business headset
launches Engage – the business headset
engineered
for ultimate call satisfaction and security
for ultimate call satisfaction and security
~ Noise cancelling microphones, three
times user density, new security features and long-range mobility improves experience
for call-intensive employees and their customers ~
times user density, new security features and long-range mobility improves experience
for call-intensive employees and their customers ~
[Singapore,
13 April 2018] – Jabra is launching a new franchise of wireless headsets
that sets new standards for call quality, security, and the number of staff who
can simultaneously use them. Jabra Engage sets out to be the world’s most
powerful professional wireless headsets*.
13 April 2018] – Jabra is launching a new franchise of wireless headsets
that sets new standards for call quality, security, and the number of staff who
can simultaneously use them. Jabra Engage sets out to be the world’s most
powerful professional wireless headsets*.
Jabra Engage is an
entirely new class of DECT wireless professional headset that has been designed
following extensive research into the challenges facing call-centric
businesses. Providing industry-leading wireless performance, Jabra Engage
provides excellent call quality, improves customer satisfaction and employee
productivity, while providing the highest level of security of any wireless headset
on the market.
entirely new class of DECT wireless professional headset that has been designed
following extensive research into the challenges facing call-centric
businesses. Providing industry-leading wireless performance, Jabra Engage
provides excellent call quality, improves customer satisfaction and employee
productivity, while providing the highest level of security of any wireless headset
on the market.
The new franchise is in
response to the changing customer journey, where automation is replacing
routine, transactional calls. As a result, human interaction is reserved for
business-critical calls such as complex enquiries or complaints, which require
the highest standards of call quality to ensure customer satisfaction and
effective resolution.
response to the changing customer journey, where automation is replacing
routine, transactional calls. As a result, human interaction is reserved for
business-critical calls such as complex enquiries or complaints, which require
the highest standards of call quality to ensure customer satisfaction and
effective resolution.
As calls become longer
in duration, organisations face a major problem with DECT channel availability,
limiting the number of workers in any given space. Jabra Engage connects three
times as many users in any given space – or ‘density’ – compared to competing
technologies, without affecting the call experience in terms of sound quality
and range.
in duration, organisations face a major problem with DECT channel availability,
limiting the number of workers in any given space. Jabra Engage connects three
times as many users in any given space – or ‘density’ – compared to competing
technologies, without affecting the call experience in terms of sound quality
and range.
With a range up to 150
metres/490 feet, Engage also brings freedom for employees to move about their
work environment without affecting call quality. In
addition, its advanced noise-cancelling microphones and enhanced speakers
provide crystal-clear audio for perfect conversations with customers every
time, no matter how busy the working environment.
metres/490 feet, Engage also brings freedom for employees to move about their
work environment without affecting call quality. In
addition, its advanced noise-cancelling microphones and enhanced speakers
provide crystal-clear audio for perfect conversations with customers every
time, no matter how busy the working environment.
The new franchise also leads the market in call security. As cybercrime
mounts and customer calls routinely involve sensitive data, security is more
vital than ever. Engage incorporates new features that make it the world’s most
secure professional wireless headsets. This includes authentication and
encryption functions, along with ‘physical assisted pairing’ which creates a
secret link-key between the headset and docking base unit.
mounts and customer calls routinely involve sensitive data, security is more
vital than ever. Engage incorporates new features that make it the world’s most
secure professional wireless headsets. This includes authentication and
encryption functions, along with ‘physical assisted pairing’ which creates a
secret link-key between the headset and docking base unit.
Jabra
Engage is the product of more than 115,000 hours of development by Jabra
engineers, in the course of which the company registered four new patents. The
result is a headset that not only has superior wireless capabilities, but also
offers incredible call clarity and a superior overall sound experience.
Engage is the product of more than 115,000 hours of development by Jabra
engineers, in the course of which the company registered four new patents. The
result is a headset that not only has superior wireless capabilities, but also
offers incredible call clarity and a superior overall sound experience.
The
range comprises the Engage 65 and 75 to create a simpler, more competitive
premium wireless DECT portfolio. With all-day
battery life and a rapid charging option, calls can last as long as they need
to, increasing team members’ availability and ensuring important and valuable conversations
with customers are not disrupted. Each Engage headset features an integrated
busylight that acts as a ‘do-not-disturb’ sign, letting colleagues know that
the user is on a call, thereby reducing interruptions.
range comprises the Engage 65 and 75 to create a simpler, more competitive
premium wireless DECT portfolio. With all-day
battery life and a rapid charging option, calls can last as long as they need
to, increasing team members’ availability and ensuring important and valuable conversations
with customers are not disrupted. Each Engage headset features an integrated
busylight that acts as a ‘do-not-disturb’ sign, letting colleagues know that
the user is on a call, thereby reducing interruptions.
“With the Engage franchise,
we have engineered the industry’s best headset family – one that will have an
invaluable impact on call quality, customer satisfaction, employee productivity,
and security,” said René Svendsen-Tune, CEO
at Jabra.
“Engage brings benefits to anyone who uses the phone for their work: within
almost every business there is a group of employees who spend a significant
amount of time on call-based communications, from advisors to sales
representatives. All these roles can now take advantage of Engage to make every
conversation better at both ends of the line,” concluded Svendsen-Tune.
we have engineered the industry’s best headset family – one that will have an
invaluable impact on call quality, customer satisfaction, employee productivity,
and security,” said René Svendsen-Tune, CEO
at Jabra.
“Engage brings benefits to anyone who uses the phone for their work: within
almost every business there is a group of employees who spend a significant
amount of time on call-based communications, from advisors to sales
representatives. All these roles can now take advantage of Engage to make every
conversation better at both ends of the line,” concluded Svendsen-Tune.
Key features of the Engage
franchise:
franchise:
–
Industry-leading
wireless peformance: provides superior wireless connectivity to a
range of 150 metres, enabling three times more users in the same office space –
with no loss in connection quality
Industry-leading
wireless peformance: provides superior wireless connectivity to a
range of 150 metres, enabling three times more users in the same office space –
with no loss in connection quality
–
Crystal
clarity:
advanced noise-cancelling microphone and advanced speakers deliver perfect sound
quality even in the noisiest environments
Crystal
clarity:
advanced noise-cancelling microphone and advanced speakers deliver perfect sound
quality even in the noisiest environments
–
More talk
time:
Up to 13 hours’ talk time and a busylight that acts as a ‘do-not-disturb’ sign
More talk
time:
Up to 13 hours’ talk time and a busylight that acts as a ‘do-not-disturb’ sign
–
Any
call, from any device. Increased availability for calls: Connect to up to five devices simultaneously, increasing
your team’s availability for customer calls. Can connect to desk phone,
softphone, analog phone, and two Bluetooth devices.**
Any
call, from any device. Increased availability for calls: Connect to up to five devices simultaneously, increasing
your team’s availability for customer calls. Can connect to desk phone,
softphone, analog phone, and two Bluetooth devices.**
–
Choice
of wearing styles to support different workstyles: With stereo, mono and
lightest-in-category convertible models, there’s a Jabra Engage for everyone.
Choice
of wearing styles to support different workstyles: With stereo, mono and
lightest-in-category convertible models, there’s a Jabra Engage for everyone.
* Relates
to Jabra Engage 75/65 Stereo and Mono variants.
February 19, 2018. See facts on www.jabra.com/commercial-claims
to Jabra Engage 75/65 Stereo and Mono variants.
February 19, 2018. See facts on www.jabra.com/commercial-claims
** Variant dependent.
Availability
The
Jabra Engage 65 comes in Mono, Convertible and Stereo form factors and will
retail at SGD 569 from all listed distributors, Dacon Networks, Ingram Micro
Asia and Radiance Communications.
Jabra Engage 65 comes in Mono, Convertible and Stereo form factors and will
retail at SGD 569 from all listed distributors, Dacon Networks, Ingram Micro
Asia and Radiance Communications.
The
Jabra Engage 75 comes in Mono, Convertible and Stereo form factors and will
retail at SGD 639 from all listed distributors, Dacon Networks, Ingram Micro
Asia and Radiance Communications.
Jabra Engage 75 comes in Mono, Convertible and Stereo form factors and will
retail at SGD 639 from all listed distributors, Dacon Networks, Ingram Micro
Asia and Radiance Communications.
|
Product Name
|
MSRP SGD
|
|
Jabra Engage 65 Mono
|
$569
|
|
Jabra Engage 65 Convertible
|
$569
|
|
Jabra Engage 65 Stereo
|
$569
|
|
Jabra Engage 75 Mono
|
$639
|
|
Jabra Engage 75 Convertible
|
$639
|
|
Jabra Engage 75 Stereo
|
$639
|
About Jabra
Jabra is a leader in
engineering communications and sound solutions – innovating to empower both consumers
and businesses. Proudly part of the GN Group, we are committed to letting
people hear more, do more, and be more than they ever thought possible. Through
sound, we help transform lives. Jabra engineering excellence leads the way, building
on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help
professionals work more productively; and wireless headphones and earbuds that
let consumers better enjoy calls, music, and media. Jabra employs close to
1,100 people worldwide, and reported annual revenue of DKK 4bn in 2017. The GN
Group, founded in 1869, operates in 100 countries and delivers innovation,
reliability, and ease of use. Today, GN employs more than 5,500 people, and is
Nasdaq Copenhagen listed.
engineering communications and sound solutions – innovating to empower both consumers
and businesses. Proudly part of the GN Group, we are committed to letting
people hear more, do more, and be more than they ever thought possible. Through
sound, we help transform lives. Jabra engineering excellence leads the way, building
on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help
professionals work more productively; and wireless headphones and earbuds that
let consumers better enjoy calls, music, and media. Jabra employs close to
1,100 people worldwide, and reported annual revenue of DKK 4bn in 2017. The GN
Group, founded in 1869, operates in 100 countries and delivers innovation,
reliability, and ease of use. Today, GN employs more than 5,500 people, and is
Nasdaq Copenhagen listed.
GN makes
life sound better. www.jabra.com
life sound better. www.jabra.com
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