Bank Mandiri embarks on Big Data Journey with Cloudera to Deliver Unparalleled Customer Experience

Bank Mandiri embarks on Big Data Journey with Cloudera to Deliver
Unparalleled Customer Experience

Indonesia’s largest
financial institution[1] relies
on Cloudera Enterprise to unlock new data management capabilities

SINGAPORE, 18
April, 2017 – Cloudera, the provider of the modern platform for
machine learning and advanced analytics, announced that Bank Mandiri,
Indonesia’s largest financial institution, has adopted Cloudera Enterprise to
enhance their omni-channel customer engagement enabled by a scalable and robust
big data management environment.

Financial service
institutions (FSIs) are increasingly investing in the technologies of the
future and adopting big data projects to revolutionize customer experience in
today’s digital economy. Spurred by the success of big data analytics adoption
in the telecommunications and Fast-moving consumer goods (FMCG) industries,
Mohammad Guntur, Senior Vice President, Enterprise Data Management Group, for
Bank Mandiri, believes that the same benefits can be conferred upon the
financial services industry. “Big data technology plays a critical role in our
aspiration of becoming Indonesia’s best and ASEAN’s most prominent financial
institution by 2020,” said Guntur. “With Cloudera’s tremendous market
penetration and track record in this region, we are confident that this
partnership will accelerate our efforts in developing strong big data
capabilities to support our business roadmap in technology innovation.”

Bank Mandiri’s wide
range of banking services and customer transactions have created an exponential
amount of data, leading to challenges across the entire data lifecycle. With
Cloudera Enterprise, Bank Mandiri will be better armed to overcome common
hurdles in data ingestion, integration and accuracy, creating a seamless big
data analytics environment to derive meaningful insights and drive business
decisions. Enhanced by Cloudera’s modern data management platform and
capabilities for financial services organizations to take advantage of machine
learning models to better predict cybercrime, money laundering, and insider
threats, customer data is secure yet easily accessible, and compliant with the
latest industry regulations.

“FSIs are facing a
tipping point in today’s age of disruption. Forced to keep up with financial
technology advancements to stay relevant, big data analytics has become a key
factor in the focus to delivering unparalleled customer experiences,” said
Fanly Tanto, Sales Director for Indonesia, Cloudera. “Cloudera aims to provide
FSIs, like Bank Mandiri, with a competitive edge through an open source
platform that not only tackles complex challenges of big data, but enables
organizations to address today’s threats, such as cybersecurity. Bank Mandiri
has turned to Cloudera to strategically align their IT roadmap and accomplish
business transformation efforts, while maintaining industry standards of risk
and compliance to champion a vigorous and innovative financial ecosystem.”