Latest Alcatel-Lucent Enterprise SMB communication solutions deliver improved user experience, mobility and business continuity

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OpenTouch Suite for SMB delivers new voice
communications capabilities that promote collaboration, efficiency, and
productivity

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New range of DECT phones help keep people
connected even in the most adverse environments

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New integrated solution helps hospitality and
other similar business environments see improvements in staff productivity and
reduced costs, while delivering an improved guest and user experience

ALE, operating under the Alcatel-Lucent Enterprise brand, is helping
small-medium businesses to offer employees a simplified user experience and
improved onsite mobility, while creating business continuity with its latest update
of Alcatel-Lucent OpenTouch™ Suite for SMB.

Today’s SMBs want communication technology that
facilitates business growth, improves employee collaboration and creates smarter
working employees who deliver quality customer satisfaction. The latest
enhancements to the OpenTouch Suite for SMBs promotes increased
productivity and efficiency via expanded communication and collaborative tools, and helps employees
access the company environment anytime, anywhere via mobile applications.

The core of the OpenTouch Suite for SMB is the
Alcatel-Lucent OmniPCX™ Office RCE release 10.3 converged communication server.
This feature-rich, end-to-end communication server includes the following new capabilities:

• The simplified user experience is expanded
to support new voice communications capabilities on additional phones.

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The 8018 DeskPhone provides a high-end business-grade feel and design at
an affordable cost, with advanced user-friendly telephony features and a
full-duplex speakerphone.

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Office employees on the move can easily transfer calls seamlessly
between smartphones and deskphones using innovative NFC (Near Field
Communications) technology.

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The IP Softphone is now available for Android tablets and smartphones,
enabling enterprises to deploy a consistent softphone platform across all major
business systems and devices.

• Enhanced onsite mobility is now available with
new members of Alcatel-Lucent Enterprise mobile DECT handset family:

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The entry-level 8212 DECT handset offers SMBs a competitively priced, cordless,
compact, modern design phone with support of both IP and TDM.

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The robust industrial grade 8262 DECT handset with a ruggedized body and
shock-proof screen is ideal for harsh environments, such as construction,
manufacturing, and the oil and gas industry. It also offers an integrated
man-down, no movement, pull cord and emergency capabilities, so employees stay
connected with the rest of the organization even in a physically adverse work
environment.

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Call history is now available and accessible anytime on the DECT handsets.

• Delivering business continuity via SIP
Network evolutions, additional trunk standards compliance, as well as enhanced
security.

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The solution continues
the support of SIP Trunking which helps businesses with costs benefits.

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Provides up-to-date security updates to minimize vulnerabilities and
maximize up-times.

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Maintains evolving market standards for RFC parameters to assure
compliance and interoperability.

The OmniPCX Office RCE now integrates an embedded hospitality
solution dedicated to hotel-specific needs. With the Native Front Desk feature,
the communication system is fully integrated within the Hotel Application
and can support up to 200 guest rooms. This solution is also appropriate for
use in clinics, retirement homes, student resident halls and other similar
business environments.