A Quick Guide to Delivering Positive Customer Experiences Attributed to Daniel Cran, APAC Director, LogMeIn According to Gartner, 90 percent of businesses will be competing mostly on customer experience rather than on product quality this year. This is a substantial…
Optimizing the Customer Experience for Business Success
Optimizing the Customer Experience for Business Success Attributed to Daniel Cran, APAC Director, LogMeIn As businesses seek to find their edge in today’s rapidly-evolving digital environment, delivering a consistent, personalized and seamless customer experience across multiple channels has…
Consumers Abandon Brands Following a Bad Experience, Study Finds
Consumers Abandon Brands Following a Bad Experience, Study Finds Nearly 80% of respondents across South East Asia would stop doing business with a company after a bad customer experience. KUALA LUMPUR & SINGAPORE, Feb. 18, 2016 — LogMeIn (NASDAQ:LOGM) today released the findings…