M1 announces Asia’s first network-based mobile malware detection solution

M1 announces Asia’s first network-based mobile
malware detection solution
M1 Mobile Guard
provides always-on, network-level malware detection and alerts

SINGAPORE, 25 September 2017 – The smartphone has become an essential
part of users’ lives, used to make financial transactions, and a store for
personal and professional information.

This growth has also resulted in increased
cyber threats, with smartphone infections growing 400 percent in 2016[1].

To help customers protect themselves from such
threats, M1 Limited (M1) launched Asia’s first network-based mobile malware
detection solution – M1 Mobile Guard.

Mobile Guard, powered by Nokia’s NetGuard Endpoint Security network-based anti-malware solution,
works by checking devices accessing M1’s mobile network for signs that it may
be infected by malware. This enables Mobile Guard to offer convenient always-on
protection.

Once Mobile Guard determines that a customer’s
device has been compromised, it will trigger an SMS and e-mail alert to the
customer’s registered mobile number and e-mail address. The customer can then
utilise the bundled anti-malware solution to rectify it.

“M1’s Mobile Guard is the only solution in our market to offer always-on,
end-to-end network-driven malware protection – helping customers perform a
device health assessment, detecting and alerting customers
to a threat, and helping them eliminate any threat found,” said Mr Alex Tan,
Chief Innovation Officer, M1.

“There has been a significant increase in the
frequency and intensity of malware attacks over the last few years. Nokia’s
NetGuard Endpoint Security solution, designed to combat today’s more
sophisticated malware threats, provides complete peace of mind for M1
subscribers by delivering the highest levels of security for mobile and IoT
devices,” said Mr Nicolas Bouverot, Head of Asia South at Nokia.

Customers can sign up to protect their loved
ones with Mobile Guard for S$2 a month starting 26 September 2017 through
the My M1 app, calling M1’s hotline 1627, and at any M1 Shop outlet islandwide.
We are working with our handset partners to bundle Mobile Guard with selected
handsets.

M1 is Singapore’s most
vibrant and dynamic communications company, providing mobile and fixed services
to over 2 million customers. Since the launch of commercial services in 1997,
M1 has achieved many firsts, including the first operator to offer nationwide
4G service, as well as ultra high-speed fixed broadband, fixed voice and other
services on the Next Generation Nationwide Broadband Network (NGNBN). With a
continual focus on network quality, customer service, value and innovation,
M1 links anyone and anything; anytime, anywhere. For more information,
visit www.m1.com.sg.

[1] Nokia Malware Report (https://www.nokia.com/en_int/news/releases/2017/03/27/nokia-malware-report-reveals-new-all-time-high-in-mobile-device-infections-and-major-iot-device-security-vulnerabilities)

Annex A: How M1 Mobile Guard works

Detect: Mobile Guard checks all devices accessing M1’s network for malware signatures

Alert: Any infection discovered will trigger an SMS and e-mail message from Mobile Guard to the customer

Advise: The SMS or e-mail will help the affected customer what the malware is, the impact it may have, and how to rectify the situation

Fix: Affected customers can use the bundled Trend Micro Mobile Security app to scan their device and remove the malware. Customers who have not downloaded the app will get a download link and license key for it