Gartner Positions Rackspace in the “Leaders” Quadrant of the Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide

Gartner Positions Rackspace in the
“Leaders” Quadrant of the Magic Quadrant for Public Cloud Infrastructure Managed
Service Providers, Worldwide

Evaluation Based on Completeness of
Vision and Ability to Execute

HONG KONG – March 20, 2017 – Rackspace® announced
that it has been positioned by Gartner, Inc. in the “Leaders”
quadrant of its new Magic Quadrant for Public Cloud Infrastructure Managed
Service Providers, Worldwide.

The Gartner assessment, performed
by the firm’s IT industry experts, evaluates providers based on the
completeness of their vision and their ability to execute. It categorizes
providers in quadrants labeled Niche
Players, Challengers, Visionaries and Leaders. Rackspace was among the 20
providers assessed by Gartner, and Rackspace is one of seven in the Leaders
quadrant.

“Rackspace
is delighted to be recognized as a leader in Gartner’s Magic Quadrant as we
believe it is a recognition of our mission to provide the world’s best customer
service and expertise on top of the world’s leading technologies,” said Ajit
Melarkode, Managing Director, Asia Pacific, Rackspace. “Through delivering
Fanatical Support to our customers across APAC, we provide value and reliability
by helping our growing numbers of customers to adopt and operate in the cloud,
leaving them to focus on their core business.”

Over the past two years, Rackspace
has brought its results-obsessed approach to customer service, known as
Fanatical Support®, to multiple public clouds, including Amazon Web
Services (AWS), Microsoft®Azure® and, just recently,
Google® Cloud Platform.

Rackspace is investing heavily in
its Fanatical Support for AWS and Fanatical Support for Microsoft
Azure businesses. Rackspace has more than 700 customers on
these platforms and each business is experiencing a four-figure annualized
growth rate.

Rackspace recently achieved Premier
Consulting Partner status, the highest tier within the AWS Partner Network, and
the Fanatical Support for AWS global team of experts holds nearly 800 technical
certifications, which earned it the highest-level certification distinction
from AWS. In response to customers’ needs, Rackspace is investing heavily in
its Fanatical Support for AWS tooling, and is now able to offer customers an
enhanced version of the Compass tool that provides valuable data to help them
optimize their AWS spending. The enhanced Compass tool gives customers
insights into their AWS spending trends, opportunities to right-size
under-utilized resources, recommendations for Reserved Instance purchases, and
the ability to aggregate and analyze spending across multiple dimensions and
multiple AWS accounts.

In addition, Rackspace recently
achieved 10 Microsoft Partner Competencies, doubling the number it secured the
previous year, for its proven expertise in delivering quality solutions across
specialized areas of business. This Microsoft expertise is delivered by
hundreds of Rackers across the globe who have earned more than 1,000 technical
certifications and an additional 800 sales and licensing certifications.
Rackspace ranks in the top tier of Microsoft’s global competency partners. Rackspace
continues to invest in product enhancements to more proactively support
Fanatical Support for Microsoft Azure customers. These include recent updates
to help customers more easily deploy via self-service templates, along with a
new Logbook feature that provides customers with improved security reporting
for Azure infrastructure, and monitoring enhancements that deliver real-time
visibility into the status of critical Azure services.

Last week, Rackspace announced a
strategic collaboration with Google, in which the two companies will work to
bring Fanatical Support to Google Cloud
Platform customers in 2017. This new offering completes
Rackspace’s managed cloud portfolio for hyperscale public clouds.

For more information on Rackspace’s position as a leader in
Gartner’s Magic Quadrant for Public Cloud Infrastructure Managed Service
Providers, Worldwide, please view the full report at www.rackspace.com/about/magic-quadrant-leader.

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