Citrix recently announced the release of research into The State of IT Complexity in Asia Pacific and Japan that revealed over half of businesses in Singapore are struggling with complexity, coming in third behind Indonesia (most complex) and Korea. Overlapping systems, applications, and new and old infrastructure cost time, money, and affects innovation. The rise in complexity felt by Singapore’s organizations is holding back digital transformation efforts and restricting cloud adoption.
Singapore’s complexity challenge: 56% of businesses’ IT environments are more complex than two years ago
95% of employees are using non-business approved apps, higher than the regional average
Singapore, 27 February 2019: Citrix today announced the release of research into “The State of IT Complexity in Asia Pacific and Japan” that revealed over half of businesses in Singapore are struggling with complexity, coming in third behind Indonesia (most complex) and Korea. Overlapping systems, applications, and new and old infrastructure cost time, money, and affects innovation. The rise in complexity felt by Singapore’s organizations is holding back digital transformation efforts and restricting cloud adoption.
The sheer volume of applications and data that need to be maintained and secured has risen in response to employee’s need to get work done anywhere at any time. This pressure is also fuelling Shadow IT, 95 per cent of the respondents from Singapore, stated that they use non-business approved applications to get work done. Meaning applications are running in the organization’s environment unknown and unsecured.
Leanne Taylor, Area Vice President ASEAN and Korea, Citrix said, “The study found a strong correlation between the increasing levels of complexity felt within organizations, and the delay of digital transformation maturity.”
“The future has never looked more complex. IT leaders are being asked not only to deliver IT services, but also to improve business outcomes. Businesses must seek out a solution that allow for a unified, contextual and secure digital workspace that enables employees to securely work how, where and when they need, while simplifying management.”
This complexity and confusion about the IT environment, impacts to an organization’s agility, insights and ability to digitally transform. In Singapore, 98 per cent of Singaporean businesses have started their digital transformation journey. However, only 18 per cent have reached maturity, in comparison to the 22 per cent that have matured across Asia Pacific and Japan.
Analytics, and the promise of business improving insights, is also suffering from complexity concerns; 93 per cent of Singapore respondents believe they are missing out of the true benefits of analysts due to the complex and disperse nature of their data and applications.
Study key findings:
- 56% of Singaporean businesses believe their IT environments are more or significantly more complex than two years ago.
- 95% of employees are using non-business approved applications to get work done.
- 42% of Singaporean businesses report using over 100 cloud and on-premise business applications.
- 98% of Singaporean businesses have started their digital transformation journey, but only 18% have reached maturity.
- 93% of Singaporean businesses believe that their organization is missing out on the full benefits of analytics due to the complex and disperse nature of their data and applications.
- 86% of Singaporean businesses are already adopting cloud technology, higher than the regional average
- 85% of Singaporean businesses are concerned that they would not be able to respond to a data breach required by law (such as GDPR). Of those concerned, the top reasons include;
- 48% due to data located in different systems and applications
- 37% due to time concerns
- 34% due to a drain on resources
- Although 93% of Singaporean businesses state they offer flexible working, the reality is that only 21% were offered broadly within the business, while the other 72% is highly restricted; creating flexibility frustration.
Taylor said, “The real strategic value of cloud adoption is as a platform for building your own applications. This will really transform business processes, how businesses do things, new ways of working and new ways of delivering those apps – this is real digital transformation and should be considered part of a broader journey”.
The State of IT Complexity in Asia Pacific and Japan study explores business working environments and specifically addresses the IT challenges, security and cloud readiness of businesses within the Asia Pacific region and Japan.
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Citrix (NASDAQ:CTXS) is powering a better way to work with unified workspace, networking, and analytics solutions that help organizations unlock innovation, engage customers, and boost productivity, without sacrificing security. With Citrix, users get a seamless work experience and IT has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.
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