Next-generation video surveillance in Singapore key to SMART Nation growth

Singapore, August 3, 2017– Milestone Systems, the
open platform company in IP video management software (VMS), today unveiled the
findings of Video Surveillance Solutions in Singapore, a research study
commissioned by Milestone Systems. The study revealed that while satisfaction
of video surveillance continues to remain high, few SME retail firms are fully
taking advantage of intelligent video solutions, beyond basic functions such as
surveillance today.

92 percent of surveyed retail businesses
are satisfied with their current video surveillance solutions, with more than
50 percent of businesses recognising basic benefits of video surveillance for
security (96 percent), live recordings (61 percent), and entry and exit logs
(53 percent). Despite this, video surveillance is still only seen as a
necessary business cost, rather than a tool which can help optimize business
processes to drive growth. Just under half of businesses surveyed (47 percent)
were unable to assess the true benefits of video surveillance solutions and how
it has improved staff productivity or profitability, but merely view video
surveillance as a measure against security threats. Organisations, in
particular, remain unaware of additional functions such as facial recognition
and heat mapping, that can help improve operational efficiency by generating a
strategic overview of their processes and/or customers.

Intelligent video surveillance will be
the key to retail businesses surviving the disruption caused by bigger,
e-commerce players. Improving technology, layered with analytics, will help
companies to upgrade capabilities to combat productivity challenges while
expanding their customer base.

“Video surveillance is still seen as a
deterrent to threats, not as a business enabler. With the retail industry
facing a productivity crunch and operating in diverse and complex environments,
it is important to embrace technology that can help them to leverage the full
potential of video beyond surveillance to achieve their long-term business
goals”, said Benjamin Low, Vice President of Asia Pacific, Milestone Systems.
“Businesses have valid concerns when it comes to the adoption of video
surveillance solutions, and there is a need to educate businesses on the
various benefits of video surveillance. As technology continues to develop in
the Asia Pacific, video surveillance will play a large part in helping
organizations optimize their business processes.”

Using video management solutions, the
retail industry can continue thriving in an innovative and vibrant economy
amidst rapid technological change.

Milestone Systems is a global industry leader in open
platform IP video management software, founded in 1998 and now operating as a
stand-alone company in the Canon Group. Milestone technology is easy to manage,
reliable and proven in thousands of customer installations, providing flexible
choices in network hardware and integrations with other systems. Sold through
partners in more than 100 countries, Milestone solutions help organizations to
manage risks, protect people and assets, optimize processes and reduce
costs. For more information, see the corporate
site: www.milestonesys.com. For news and viewpoints from the Milestone
community, visit The Milestone Post.

About Milestone Video Surveillance
Benchmarks survey:

100 key IT decision makers
from SMEs within the retail sector were polled to understand perceptions, uses
and investments into video surveillance systems. Singapore SMEs with an annual
sales turnover of $3 – 10 million (SGD), with at least 10 employees and own at
least one retail store, factory or warehouse were surveyed  for this
study.

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