ZALORA embarks on company-wide project to deliver operational speed to employees

SAP today announced that ZALORA has selected SAP S/4HANA® to
enhance its operational capabilities and streamline processes for real-time
business decisions. ZALORA is Asia’s online fashion destination, carrying more than
30,000 products online from over 500 international and local labels, and
provides fashionistas access to the latest fashion goods from across the world.

Prior to adopting SAP S/4HANA, ZALORA’s accounting processes relied heavily
on human input and business information was often presented in silos with no
flow between other key systems, presenting a lack of real-time data that were
crucial to operations and planning.

With SAP S/4HANA,
ZALORA will be equipped to handle extremely high volume orders per day during
peak sales periods and promotions and gain real-time customer and business
insights. ZALORA also foresees that it will become more productive from
enhanced real-time oversight of critical financial data that will grant insight
and address issues in merchandising, sales, supply chain, finance and control,
and compliance, through a single platform.

SINGAPORE, July 10, 2017 — SAP
SE (NYSE:
SAP) today announced that ZALORA has selected SAP S/4HANA® to enhance its
operational capabilities and streamline processes for real-time business
decisions.

Founded in 2012,
ZALORA is Asia’s online fashion destination, serving markets across Southeast
Asia, Hong Kong and Taiwan. With more than 30,000 products online from over 500
international and local labels, ZALORA provides fashionistas access to the latest
fashion goods from across the world. To meet the growing needs of its expanding
online business, ZALORA looked to SAP for a reliable, scalable and
industry-grade enterprise resource planning (ERP) system.

Before adopting SAP
S/4HANA, ZALORA’s accounting processes required manual input for details such
as revenue and product costs, which were computed outside of its accounting
system. This posed a challenge for the business due to the reliance on human
input rather than processes for data integrity and reporting. Without an
integrated solution, business information was often presented in silos with no
flow between other key systems, presenting a lack of real-time data that were
crucial to operations and planning.

“To support our
continued growth as a leading online fashion retailer, we needed a platform
capable of automating and streamlining existing processes and the capacity for
large scale expansion,” said Parker Gundersen, ZALORA Group CEO. “SAP’s S/4HANA
solution fulfilled our objectives of visibility, compliance, automation,
productivity and sustainability. We’re very excited that SAP’s real-time
insights allows us to better meet the needs of our digital business.”

SAP S/4HANA® is a business
suite that helps organizations to run their core business processes digitally
and live. Characterized by simplifications and high effectiveness, SAP S/4HANA
is a system of intelligence which automates processes and provides end users with
active decision support in real-time based on data from both internal and
external sources. With SAP S/4HANA, ZALORA will be equipped to handle extremely
high volume orders per day during peak sales periods and promotions and gain
real-time customer and business insights.

At the core, ZALORA
also foresees that it will become more productive from enhanced real-time
oversight of critical financial data that will grant insight and address issues
in merchandising, sales, supply chain, finance and control, and compliance,
through a single platform.

ZALORA will also be
leveraging the expertise of IBM for the implementation across its business. IBM
will support ZALORA by working closely with its project teams to migrate ZALORA
systems to the SAP S/4HANA platform.

“Online businesses are
increasingly driven to innovate and discover new ways to deliver values to
their customers along the entire purchase journey,” said Khor Chern Chuen,
Managing Director of SAP Singapore. “ZALORA has transformed the way people shop
and interact with their favourite brands, and this project highlights how the
company is blazing the trail in digital transformation. We are excited to work
with ZALORA, one of the fastest growing online fashion retailer in Asia, to
accelerate their business and provide a better experience for their customers
and increase business value as an e-retailer.”