Vonage to Launch Connectivity to Microsoft Workflow Automation Suite

Vonage to Launch Connectivity
to Microsoft Workflow Automation Suite

New connector for workflow tools enhances employee productivity and
efficiency

Singapore
(15 May 2017) —
Vonage (NYSE: VG), a leading provider of cloud communications for
business, has partnered with Microsoft to launch a connector to Microsoft’s
suite of workflow automation tools. Via Nexmo, the Vonage API
Platform, the connector allows users to integrate SMS and text-to-speech (TTS)
capabilities into custom workflows for increased employee productivity and
efficiency without the need for developers to create or manage code.

“The
addition of Nexmo APIs to Microsoft workflow tools elevates productivity and
the efficiency of business operations and processes by providing messaging
capabilities to highlight and surface critical work items that require
immediate attention,” said Tony Jamous, president of Nexmo, the
Vonage API Platform. “By augmenting existing notification processes with
custom, real-time SMS alerts via Nexmo APIs, companies are communicating
priorities among stakeholders in more engaging ways to improve operations for
better business outcomes.”

The Vonage connector
for Microsoft’s Integration Platform-as-a-Service (iPaaS) services includes
integration into Microsoft Flow and Azure Logic Apps as well PowerApps, a
no-code application platform for power users. With the connector, users easily
integrate with and enhance connection to mission-critical business application
services such as SharePoint, Office 365, Power BI, ZenDesk®, Microsoft
Dynamics and Salesforce® to create new, simple and customized workflows or
by using one of the existing templates.

Users of
Microsoft Flow, available as part of Office 365 or as a standalone offering,
can utilize the Nexmo connector to create customized Flow
notifications that can be as specific as the use case demands, requiring no IT
support or resources. SMS or TTS options can be easily created and deployed
using a code-free visual building tool.

With
Microsoft PowerApps, also available as part of Office 365 or as a standalone
offering, Vonage’s connector enables users to connect to services
such as SharePoint and Salesforce to create new data, quickly build apps based
on this data, and then publish those apps across web and mobile.

With Azure
Logic Apps, a service for Azure application developers, the connector allows
users to boost productivity by integrating messaging alerts into their Logic
Apps to create workflows that connect disparate systems and automate business
processes.

Added Mr.
Jamous, “With increasingly high open rates, SMS continues to be an
important vehicle for messaging, enabling companies to entrust urgent business
alerts to the channel where they know they will receive immediate
attention.”

The Nexmo connector
to Microsoft also enables companies to quickly and easily take immediate action
on critical business scenarios such as:

·  A business process requires input for approval

·  A prospect is ready to become a customer with
the proper follow-up

·  A customer has a showstopper issue

·  A high-priority email from senior leadership
is delivered

More than
200,000 developers around the globe are using Nexmo APIs to enhance the way
businesses communicate with their customers for deeper relationships and more
meaningful engagement. This partnership with Microsoft opens up these same
development capabilities to businesses without the need for dedicated IT
resources or expertise in coding. The new connector also brings agility to
system integrators, allowing them to execute rapidly on the wide range of
communication-enabled requirements of their customers.