Less than four in 10 Organizations in APJ
Realize Maximum
Benefits of Advanced Agile and DevOps Practices
Benefits of Advanced Agile and DevOps Practices
Results of CA Technologies Study Also Show Combination of
Agile and DevOps Drive Greater Customer Satisfaction, Employee Engagement and
Business Growth
Agile and DevOps Drive Greater Customer Satisfaction, Employee Engagement and
Business Growth
SINGAPORE, 7
February, 2017 – Results
from a new CA Technologies (NASDAQ: CA) global study on agile and DevOps practices and
their business impact have revealed that there is a ‘maturity gap’ in Asia
Pacific and Japan (APJ), with only 29 percent of organizations in APJ having
scaled agile beyond development, and only 38 percent having deployed DevOps
widely across the organization.
February, 2017 – Results
from a new CA Technologies (NASDAQ: CA) global study on agile and DevOps practices and
their business impact have revealed that there is a ‘maturity gap’ in Asia
Pacific and Japan (APJ), with only 29 percent of organizations in APJ having
scaled agile beyond development, and only 38 percent having deployed DevOps
widely across the organization.
Interestingly,
while advanced implementation rates are low, the findings also showed that a
high number of organizations across APJ (82 percent) agree that agile and
DevOps are critical to successful digital transformation strategies, and using
a combination of both practices improves operational efficiency and customer
satisfaction, and accelerates new business growth.
while advanced implementation rates are low, the findings also showed that a
high number of organizations across APJ (82 percent) agree that agile and
DevOps are critical to successful digital transformation strategies, and using
a combination of both practices improves operational efficiency and customer
satisfaction, and accelerates new business growth.
“It’s
overwhelmingly clear that digital transformation is a stark reality that needs
to be taken to task by every business for future readiness,” said Richard
Gerdis, vice president, DevOps, Asia Pacific & Japan, CA Technologies. “Our
research has shown that organizations are very much aware of the fact that they
have to be ‘built to change’ – meaning agile enough to adapt to changing market
environments if they were to win in today’s application economy. However, we
have found that advanced implementation of agile and DevOps are at very low
levels in APJ, citing lack of skills and in-house knowledge, and security
issues as top obstacles respectively.”
overwhelmingly clear that digital transformation is a stark reality that needs
to be taken to task by every business for future readiness,” said Richard
Gerdis, vice president, DevOps, Asia Pacific & Japan, CA Technologies. “Our
research has shown that organizations are very much aware of the fact that they
have to be ‘built to change’ – meaning agile enough to adapt to changing market
environments if they were to win in today’s application economy. However, we
have found that advanced implementation of agile and DevOps are at very low
levels in APJ, citing lack of skills and in-house knowledge, and security
issues as top obstacles respectively.”
The study, Accelerating Velocity and Customer
Value with Agile and DevOps, polled 1,770 senior business and IT
executives worldwide, with 799 from across APJ, about their attitudes toward
agile and DevOps practices and the impact they see it having on their business.
Value with Agile and DevOps, polled 1,770 senior business and IT
executives worldwide, with 799 from across APJ, about their attitudes toward
agile and DevOps practices and the impact they see it having on their business.
With the study
showing a direct correlation between technology and tools to real business
benefits, APJ organizations stand much to gain from broadly implementing agile
and DevOps – particularly if they went a step further to combine them by adding
DevOps to an agile environment.
showing a direct correlation between technology and tools to real business
benefits, APJ organizations stand much to gain from broadly implementing agile
and DevOps – particularly if they went a step further to combine them by adding
DevOps to an agile environment.
Better Business
Results
Results
Insights from
the study showed that combining both practices resulted in significant business
benefits, and that together, there was an even greater impact. Compared to
those that only use agile methodologies, the surveyed organizations in APJ that
have adopted both agile and DevOps:
the study showed that combining both practices resulted in significant business
benefits, and that together, there was an even greater impact. Compared to
those that only use agile methodologies, the surveyed organizations in APJ that
have adopted both agile and DevOps:
- Improved new business growth by an
additional 86 percent; - Improved operational efficiency by an
additional 65 percent; and - Improved IT-related costs by an additional
135 percent than agile-only environments
Happy Employees
Result in Happy Customers
Result in Happy Customers
When adding
DevOps practices to an agile working environment, users found:
DevOps practices to an agile working environment, users found:
- A further increase
of 27 percent in employee productivity;
- Improved customer satisfaction by an
additional 59 percent; and - 78 percent of users who paired agile and DevOps
reported an increase in customer experience, versus 53 percent of
agile-only users
In fact, 76
percent of companies in APJ that used agile and DevOps together showed an
advantage in employee recruitment and retention – a
huge benefit when you consider the shortage of talent in IT and the costs
associated with attracting and retaining the best employees.
percent of companies in APJ that used agile and DevOps together showed an
advantage in employee recruitment and retention – a
huge benefit when you consider the shortage of talent in IT and the costs
associated with attracting and retaining the best employees.
“The results
from our study are clear – pairing the DevOps paradigm with agile practices
gives organizations of all sizes a competitive advantage with increases in
employee productivity and satisfaction that is resulting in a loyal customer
base,” said Rob Carruthers, senior director, Agile Management at CA
Technologies, Asia Pacific & Japan. “Embracing a combined approach
reduces cycle times and makes sure that execution is aligned to strategy,
ultimately for customer benefit.”
from our study are clear – pairing the DevOps paradigm with agile practices
gives organizations of all sizes a competitive advantage with increases in
employee productivity and satisfaction that is resulting in a loyal customer
base,” said Rob Carruthers, senior director, Agile Management at CA
Technologies, Asia Pacific & Japan. “Embracing a combined approach
reduces cycle times and makes sure that execution is aligned to strategy,
ultimately for customer benefit.”
Scaling Beyond
IT
IT
The benefits of
advanced adoption extend far beyond the purview of IT. The wider benefits
available to the surveyed organizations in APJ that embraced these practices
across the organization experienced:
advanced adoption extend far beyond the purview of IT. The wider benefits
available to the surveyed organizations in APJ that embraced these practices
across the organization experienced:
- A 35 percent
improvement in time-to-decision (the time to act on new opportunities) for
advanced agile users, compared to 27 percent for basic users; - A 46 percent
improvement in speed-to-market, for advanced DevOps users compared to 19
percent for basic users; - Improvement
in customer experience (witnessed by 91 percent of advanced agile
adopters, and 87 percent of advanced DevOps users)
Are Singapore
Firms ‘Built to Change’?
Firms ‘Built to Change’?
Despite
Singapore’s advanced economy and relatively tech-savvy business environment,
the study showed that organizations in the country faced a similar ‘maturity’
gap, where, although 77 percent of firms reported having implemented DevOps in
at least one area, only 27 percent have done so broadly; and while 91 percent
of firms are using agile methodologies, only one-third have scaled beyond
development. Furthermore, compared to other APJ markets, Singapore also lags in
scaling agile beyond IT.
Singapore’s advanced economy and relatively tech-savvy business environment,
the study showed that organizations in the country faced a similar ‘maturity’
gap, where, although 77 percent of firms reported having implemented DevOps in
at least one area, only 27 percent have done so broadly; and while 91 percent
of firms are using agile methodologies, only one-third have scaled beyond
development. Furthermore, compared to other APJ markets, Singapore also lags in
scaling agile beyond IT.
The study found
that Singapore firms named security concerns, budget constraints, skills and
tools integration, and organizational culture as the top core obstacles to
fully leveraging agile and DevOps.
that Singapore firms named security concerns, budget constraints, skills and
tools integration, and organizational culture as the top core obstacles to
fully leveraging agile and DevOps.
To learn more
about the findings of this study, visit www.ca.com.
about the findings of this study, visit www.ca.com.
Resources
- Agile
and DevOps: Accelerating Digital Transformation Results Infographic - Digitally
Remastered: Building Software into your Business DNA - DevOps
for Digital Leaders: Reignite Business with a Modern DevOps-Enabled
Software Factory - A CIO’s Guide: Five
Steps to Business Agility
About the Research/Coleman Parkes
Conducted by Coleman Parkes Research Ltd. in May-June,
2016 and commissioned by CA Technologies, the survey included 1,770 senior
business and IT executives from large enterprises, across 21 countries and 10
industry sectors. Coleman Parkes, formed in 2000, provides action-focused
marketing research on a global scale. The company offers a full research and
consultancy service across all markets, while specializing in business-to-business
research with a focus on IT, technology and communications research. For more
information, please visit www.coleman-parkes.co.uk.
2016 and commissioned by CA Technologies, the survey included 1,770 senior
business and IT executives from large enterprises, across 21 countries and 10
industry sectors. Coleman Parkes, formed in 2000, provides action-focused
marketing research on a global scale. The company offers a full research and
consultancy service across all markets, while specializing in business-to-business
research with a focus on IT, technology and communications research. For more
information, please visit www.coleman-parkes.co.uk.
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