Milestone’s Intelligent Solutions helps leading hotel chain provide customers with peace of mind

SINGAPORE – JUNE 15, 2017 – Milestone Systems, the leading provider for open platform IP
video management software (VMS), has joined forces with Shen Milsom & Wilke
(SM&W), an international consulting firm specialising in establishing
security programs, to successfully implement an effective visitor management
security solution for a global, renowned hotel chain.

Hotels face increasing security challenges today, with multiple
access locations and significant foot traffic throughout thin secure day. Ongoing
functions and events further add to the complexity of visitor tracking, with
the continued arrival and departure of guests to hundreds of premises
worldwide. The continued expansion and construction of new hotel locations
demanded a scalable security system that aligned with growing security
requirements. This makes it crucial for a surveillance system with superior and
advanced imagery, recognition features, storage functions, and software
enabling cameras to detect incidents and incident patterns. System monitors of
actual or impending security breaches through the detection of
“patterns” that signify a security incident, for instance, were one
of the requirements for this hotel chain.

Working in partnership with SM&W, Milestone installed a
cost-efficient and comprehensive dedicated video surveillance system.
Milestone’s XProtect® IP video management software (VMS) was selected to
monitor a high amount of traffic across multiple locations, while offering
restricted multi-level logical access to critical information. The solution
also ensured the highest performance of video analytics applications, such as
access to cameras with multiple users and heat mapping to consistently stay
ahead of security threats. Milestone ensured that physical security systems
were integrated between access control systems, alarms and cameras. For
example, when an access control device such as an exit door is breached,
cameras and alarms will be activated, quickly identifying and responding to
threats.

“Today’s security solutions need to be increasingly sophisticated
and customers focus on quality control, automatic procedures and
cost-efficiency,” commented Hansen Yeung, Senior Consultant, Shen Milsom &
Wilke. “Adding a reliable and flexible video content analysis feature in video
surveillance systems helps benefit customers, while helping to enhance security
premises, and keeping hotel staff and guests safe.”

Based on a sophisticated design application of “concentric circles of
protection”, Milestone’s solution greatly enhances security. Security personnel
can effectively control, detect, evaluate and respond to undesired activity,
intruders or other unauthorized individuals. The software also enables efficient online
monitoring of video surveillance systems with several operator work stations,
and user-friendly features provided an effective way to perform efficient
online search and export capabilities for prosecution purposes.

Benjamin Low, Vice President, Asia Pacific,
Milestone Systems, added, “Public safety is a top priority for all customers.
We consistently work towards providing intelligent video solutions on a
future-proof platform that is scalable for new hotel locations, whilst allowing
integration with new innovations in security and risk management, centralized
support and training, and remote storage and incidence management”

With an open platform infrastructure, Milestone
extends support for over 6,000 digital cameras, encoders and digital video
recorders (DVRs). Such functionality gives room for innovation as new
technologies can be integrated as they as developed. On top of the support
provided in the initial installation process, Milestone seeks to empower the
Milestone community by delivering continuous training for users to achieve the
full benefits of the video management software.

Milestone’s open platform allows the customization of the video
surveillance system, as well as the integration of applications for extra
features. This is important as open platform solutions can be integrated into
the whole security ecosystem, and additional features can be integrated and
scaled and in the future,” said Yeung.

“Milestone continues to lead the video surveillance
industry in unfolding endless possibilities. By working with our partners to
seamlessly integrate solutions with our open platform architecture, we are
confident in delivering robust security measures, putting the minds of the
public in ease.” Low commented.

·         Learn more about Milestone Systems

·         Get more news in the Milestone Systems newsroom

·         Follow Milestone Systems on Facebook

·         Follow Milestone Systems on
Twitter

·         Follow Milestone Systems on
YouTube

·         Follow Milestone
Systems on LinkedIn

Milestone Systems is a global industry leader in open platform IP
video management software, founded in 1998 and now operating as a stand-alone
company in the Canon Group. Milestone technology is easy to manage, reliable
and proven in thousands of customer installations, providing flexible choices
in network hardware and integrations with other systems. Sold through partners
in more than 100 countries, Milestone solutions help organizations to manage
risks, protect people and assets, optimize processes and reduce costs. For more
information, see the corporate site: www.milestonesys.com. For news and viewpoints from the Milestone community, visit The
Milestone Post.

Shen
Milsom & Wilke (SM&W) is an international consulting firm specializing
in security, telecommunications, audiovisual/ multimedia and acoustics. Founded
in 1986, SM&W has grown to become an international company with offices in
15 countries and over 230 employees. SM&W creates innovative user
experiences and pushes the boundaries of possibilities, making sure those we
partner with succeed. For more information, please visit http://www.smwllc.com/.