BMC Survey: 92% of IT Pros Declare Digital Business Automation Required Across Enterprise in Order to Keep Pace with Speed of Innovation

Singapore — June 7, 2017 — According to a new study by BMC
Software, a global leader in IT solutions for the digital
enterprise, 73 percent of IT decision makers are in agreement that if
businesses do not embrace IT automation to achieve the larger digital business
strategy within the next five years, their business will cease to exist in 10
years. In the same study, 56 percent of respondents from Asia Pacific cite
digital transformation as the biggest item on the agenda.

Ninety-two percent of global respondents agree that the demands for new
sources of revenue, unique competitive advantage, and operational excellence
have created enormous pressure to compete digitally in order to earn the trust
of customers, trading partners, and employees.

BMC believes these results are a catalyst for the new adaptive
approach to IT automation –Digital Business Automation –
that simplifies managing hybrid multi-cloud environments.

The BMC study of over 650 IT decision makers across 12 countries found
that by 2020, 94 percent of IT decision makers expect automation to spread from
IT departments into all areas of business in order to keep pace with the
accelerated digital business innovation race sweeping every industry and region
worldwide. The Top 3 areas of investment priority for IT decision makers in
Singapore in the next 24 months are containerisation, DevOps, and workload automation.

“As companies continue to incorporate hybrid cloud
capabilities across the digital enterprise, they are challenged by the
complexity of managing workloads across on premises, public and private
clouds,” said Gur Steif, president, digital business automation at BMC. “IT
teams must be able to manage the customer value chain in spite of decentralised
usage of cloud services. This is requiring a new level of IT automation to
adapt to the challenges posed by increasingly diverse infrastructure, disparate
data, and accelerated applications – the critical components of digital
business.”

Almost 9 in 10 (89% of) global IT decision makers agree that IT
automation must be used in new ways to achieve their desired digital business
objectives. Enterprise architects, in particular, cite various obstacles
preventing them from achieving their digital business objectives, including a
lack of the necessary budget (67 percent), skills (44 percent) and time (51
percent.)

Gur Steif added, “BMC believes that without taking a new approach to IT
automation, companies will not be able to overcome the budget, skills, and time
constraint challenges identified by the survey respondents. Only through new
digital-first technologies with automation solutions that support hybrid multi-clouds,
will CIOs enable their companies to innovate, transform, and accelerate growth
by aggressively pursuing a digital agenda that differentiates them from their
competitors.”

The research also suggests that businesses face other digital
transformation challenges in ensuring objectives are aligned. While majority of
IT decision makers globally believe their IT objectives are aligned, only 62
percent believes this is so in Singapore. 34 percent of IT professionals in
Singapore reported that the need for organisational alignment is not
understood. Of IT professionals surveyed in Singapore, 30 percent believed that
conflicting objectives remain between business units, with 34 percent
expressing the need for tighter internal organisational alignment.

Despite the new challenges and opportunities associated with digital
business automation, the BMC study found that 72 percent of IT decision makers
in Singapore believe they are empowered to deliver the required IT innovation
to drive digital business transformation and bridge this gap, and only 64
percent of respondents believe that their businesses have the resources to
deliver IT innovation.

76 percent of global respondents consider themselves excellent or very
good at using data to deliver tangible business outcomes for a competitive
advantage. This is higher than the 64 percent of IT decision makers in Asia
Pacific who believe the same.

654 respondents were surveyed online between the 3rd and 12th of April
2017. The sample was split across Argentina, Australia, Brazil, Canada, China,
France, Germany, Mexico, Singapore, Spain, the UK, and the USA. All of the
markets had a minimum of 50 respondents with 100 in the USA alone. The data was
weighted to 600 respondents globally with equal contributions for each market.
Respondents were eligible if employed either full or part-time at companies
with at least 250 employees, and they identified themselves as having one of
the following job titles (base size shown in brackets): CIO (237), VP IT
Operations or above (214), VP Application Development or above (131),
Enterprise Architect (98). Respondents were sourced through pre-recruited
online B2B research panels by opinion.life, a sub-division of delineate.

About BMC
BMC is a global leader in innovative software solutions that enable businesses
to transform into digital enterprises for the ultimate competitive advantage.
Our Digital Enterprise Management solutions are designed to make digital
business fast, seamless, and optimized from mainframe to mobile to cloud and
beyond. BMC digital IT transforms 82 percent of the Fortune 500 and serves more
than 10,000 customers worldwide.

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owners. ©Copyright 2017 BMC Software, Inc.

opinion.life is an international market research firm driven by the idea
that all opinions matter. From the individual, to the communities and
workplaces they form, opinion.life uses research and technology expertise to
understand the behaviours, attitudes and beliefs that shape our world – www.opinion.life