EZ-Link partners FWD Insurance to enhance free coverage for ez-link cards registered with ‘Activate!’

EZ-Link partners FWD Insurance to enhance free
coverage

for ez-link cards registered with ‘Activate!’

New coverage increases claim limit by 50% for
unauthorised usage of lost or stolen ez-link cards

SINGAPORE, 25 May
2017 –
EZ-Link Pte. Ltd., Singapore’s largest issuer of CEPAS-compliant cards, has
today announced a new partnership with FWD Insurance, a fully digital life and
general insurer, to enhance coverage for ez-link cards registered with
‘Activate!’, a free card-blocking service. ‘Activate!’ ez-link card holders can
now claim up to $15 for unauthorised usage due to loss or theft – an increase
from $10 coverage when the service started in 2012. 

‘Activate!’ offers a
suite of value-added services that enable ez-link card holders to protect their
lost or stolen cards. In addition to free card-blocking service that blocks the
card from unauthorised usage after discovering the loss, registered users can
also recover the remaining stored value left from the card. They can claim up
to $15 under FWD coverage in the event of unauthorised usage on the lost card.
Other features on ‘Activate!’ include tracking of card usage and monitoring of
transactions up to 90 transactions in the past three months. 

With more than 76,000
ez-link cards reported lost over the last three years, EZ-Link encourages card
holders to register their ez-link cards on ‘Activate!’ to protect their card
value in the event of card loss or theft.

To enjoy the benefits
of ‘Activate!’, ez-link card holders can register their ez-link cards via the
EZ-Link Mobile Application or the ‘Activate!’ online portal at www.ezlink.com.sg/activate. Each user may
register up to three ez-link cards on ‘Activate!’ and enjoy auto-renewal of
coverage annually.

“EZ-Link is delighted
to partner with FWD Insurance to augment the benefits of ‘Activate!’ for our
card holders,” said Nicholas Lee, Chief Executive Officer, EZ-Link Pte Ltd.
“Losing an ez-link card is a very common experience for many commuters in
Singapore, especially those who are always on the move. For greater peace of
mind, we encourage all ez-link card holders to register their ez-link cards on
‘Activate!’ as a safety net to prevent or minimise loss of monies.”

“We’re very pleased to
collaborate with EZ-Link on an initiative that puts customers at the
forefront,” said FWD CEO Abhishek Bhatia. “We’ve made it easy and convenient
for commuters to protect their ez-link card for free online, in just a few
clicks. As Singapore’s public transport evolves, so do the needs of commuters.
The additional 50% insurance coverage that we’re providing free exclusively for
ez-link card holders is designed to better protect them.”

For more information, please visit www.ezlink.com.sg/activate. Find the latest
updates on EZ-Link on Facebook (facebook.com/myezlink), Instagram (instagram.com/ezlinksg) and Twitter (twitter.com/ezlinksg).