Rackspace manages solutions as Worldwide Information Network migrates to Amazon Web Services

Rackspace
manages solutions as Worldwide Information Network migrates to Amazon Web
Services

Rackspace
delivers Fanatical Support for AWS to support logistics company’s global
expansion

Hong Kong – January 25, 2017 – Rackspace, the #1 managed cloud company,
today announced that they supported the innovative logistics company, Worldwide
Information Network® (WIN), with its migration to
Amazon Web Services (AWS), as the company disrupts the shipping
sector. 

WIN is an online platform for
independent freight forwarders to connect with logistics service providers for
secure, digital, shipment-level collaboration in the cloud. The company, which
was founded in 2013 and is based in Bangkok, Thailand, provides a cloud-based
collaboration platform for thousands of independent freight and logistics
companies in 180 countries, and is intent on bringing logistics into the 21st
century. Shipping, whose processes are still based around phone calls and
email, has not adapted well to the new e-commerce world, and WIN is attempting
to move industry practices forward. Instead of spending valuable IT time on
connection projects with individual agents, WIN provides a single connection to
communicate with any other agent or carrier on WIN, regardless of what software
logistics services partners are using.

As WIN expanded, they wanted to
move away from a dedicated hosting environment and chose to migrate to
AWS.  The main attraction was the number of features that enable WIN to
handle scaling and high availability, which are unavailable in a dedicated
hosting environment. With dedicated hosting, WIN needed to pre-buy hardware
that they would need for scaling, but with AWS, WIN would enjoy more
flexibility.

Included in the Rackspace suite
of cloud solutions is Fanatical Support® for AWS. Through this offering,
Rackspace provides tools, expertise, application management, and operational
support to customers on the AWS Cloud.  Rackspace’s results-obsessed,
can-do approach to customer service means that its support team, engineers and
architects and their specialized expertise are always available.  WIN can
rely on Rackspace to not only address problems as they happen, but also to
identify potential issues that have not yet occurred.

Rackspace blends technology and
automation plus human experts to deliver on-going architecture, security, and
24x7x365 operations backed by AWS certified engineers and architects. Functions
such as migration, architecture design and operations can take the focus away
from a company’s core business, but as Rackspace’s AWS technologists did the
heavy lifting, WIN’s IT team could focus on their business.

Since moving to AWS and being
supported by Rackspace, WIN has much better pooling, technology, and agility to
scale, all without increasing their spend. Rackspace supplements the WIN team
by taking on the backend infrastructure management, enabling WIN to focus on
activities core to their business. They are able to save money on staffing, and
invest these savings on platform engineering and making products for customers.

Fanatical Support for AWS can
offer value to a business in many ways. “We had continuity and simplicity in
terms of the migration, and stepped into the Aviator Support to get ourselves
there. It has been a very effective solution for us and I would absolutely
recommend Rackspace with Amazon Web Services,” said John DeBenedette, WIN’s
Managing Director.

“We are proud to work with WIN
as they disrupt the shipping industry. Our
certified AWS experts provide the upfront professional services advice and
round the clock support to help WIN get the most out of the AWS Cloud. We
continue to optimize and integrate new features on their behalf, allowing WIN to focus solely on their core business,” said Ajit
Melarkode, Managing Director, Asia Pacific, Rackspace.