BMC’s Remedy Complements Office 365 Data Compliance for Customers

BMC’s Remedy Complements Office 365 Data Compliance for Customers

Incident Management Capabilities of BMC’s Remedy
Complement Office 365 DLP Resolution

SINGAPORE— September
15, 2016 — BMC, a global leader in IT solutions for the
digital enterprise, today announced a solution to complement data management
compliance for Office 365 users. Using BMC’s Remedy 9.1 solution with the data
loss prevention (DLP) policy capabilities in Office 365 enables organizations
to eliminate the manual, email-based process of resolving data breaches and
replace it with an enterprise incident management solution as part of a wider
service management strategy. As a result, compliance and security officers can
automate their compliance processes with reporting and analytics for greater
visibility and more efficient resolution.

According to the Ponemon Institute, employees and negligence are
the leading causes of security incidents, but remain the least reported issue,
representing 59 percent of security incidents. 1 To combat
data loss, many organizations running Office 365 are also subscribing to the
Office 365 Security & Compliance Center for ready-to-use policy templates
that address common compliance requirements. According to Gartner, “By 2018,
less than 10% of organizations with integrated DLP will have a well-defined
data security governance program in place, up from near zero today.”2

To address the growing need for greater control, efficiency, and
automated compliance reporting and resolution, the Remedy 9.1 solution and Office 365 now
have out-of-the-box integration to help organizations manage the compliance
incident process. The combined solution ensures that breaches of confidential
information can be quickly identified, managed, and resolved using industry
best-practice processes. As a result, compliance and security officers can
resolve breaches faster and more easily identify trends or patterns for further
optimization.

“Compliance reporting is the ‘last five yards’ in data loss
incidents, but frequently, organizations fail to get across the goal line,”
said Robin Purohit, group president, Enterprise Solutions Organization at BMC.
“Combining the DLP policy in the Office 365 Security & Compliance Center
with the enterprise incident-tracking capabilities of BMC’s Remedy provides
greater confidence to proactively manage potential data breaches through
improved visibility and reporting.”

“Managing the manual process of forwarding the compliance breach
to the appropriate internal contacts for proper reporting and resolution is
often inefficient or improperly managed, if not ignored or unaddressed
altogether,” said Tony Jimenez, partner director, DX Global ISV Alliances at
Microsoft. “BMC is working to streamline compliance business processes, helping
the largest companies in the world to more efficiently and effectively manage
reporting and resolution.”

For more information about BMC’s Remedy Service Management Suite
visit http://www.bmc.com/it-solutions/remedy-itsm.html.

1 Ponemon Institute, “2013 Cost of Data Breach
Study: Global Analysis,” May 2013

2 Gartner, “Magic Quadrant for
Enterprise Data Loss Prevention,” by Brian Reed and Neil Wynne, January 28,
2016