ORGANISATIONS SHOULD EMBRACE NEW MESSAGING CULTURE TO SATISFY RISING CUSTOMER SERVICE EXPECTATIONS

ORGANISATIONS SHOULD EMBRACE NEW MESSAGING CULTURE TO SATISFY RISING CUSTOMER SERVICE EXPECTATIONS Surge in consumers’ use of messaging and social media is transforming their expectations of service, says new BT and Cisco research Organisations that fail to adapt to the…

Riverbed Helps Flight Centre Accelerate Applications, Lifting Employee Productivity and Customer Service to New Heights

Riverbed Helps Flight Centre Accelerate Applications, Lifting Employee Productivity and Customer Service to New Heights Superior application performance helps New Zealand travel retailer meet customer needs and increase sales in the country’s “Golden Era of Travel” SINGAPORE – June 2,…

Rackspace Racks Up a Stevie Award for Innovation in Customer Service Management

Rackspace Racks Up a Stevie Award for Innovation in Customer Service Management Rackspace praised for customer service excellence in 2016 awards Hong Kong – May 20, 2016 – Rackspace® (NYSE: RAX) the #1 managed cloud company, has been selected as a winner…

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