BRF Chooses OpenText to Transform its Supply Chain Ecosystem to Help Improve Security and Compliance of Information Exchange

 OpenText a global leader in Enterprise Information Management (EIM), today announced that BRF, one of the world’s largest food producers, has selected OpenText to manage its global supply chain ecosystem.

As one of the largest food companies in the world, BRF coordinates with trading partners in nearly 150 countries, which requires using multiple languages and meeting different requirements for documentation, connectivity, and trade regulations.

OpenText B2B Managed Services helps BRF securely exchange EDI documents and streamline its logistical processes to maintain compliance across multiple countries and languages.

BRF Chooses OpenText to Transform its Supply
Chain Ecosystem to Help Improve Security and Compliance of Information Exchange

OpenText B2B Managed Services Streamlines EDI Delivery with
Global Trading Partners across Multiple Countries and Languages

Singapore – February
22, 2017 – OpenText™ (NASDAQ:
OTEX, TSX: OTEX), a global leader in Enterprise Information Management
(EIM), today announced that BRF, one of the world’s largest food
producers, has selected OpenText to manage its global supply chain ecosystem.
OpenText B2B Managed Services helps BRF securely exchange EDI documents and
streamline its logistical processes to maintain compliance across multiple
countries and languages.

As one of the largest
food companies in the world, BRF coordinates with trading partners in nearly
150 countries, which requires using multiple languages and meeting different
requirements for documentation, connectivity, and trade regulations. As part of
the company’s goal to create a global ecosystem and electronic data interchange
(EDI) in Europe, BRF needed more sophisticated, user-friendly client
communication tools that would streamline onboarding new partners. Turning to
OpenText B2B Managed Services for its experience and deep expertise in various
geographies and industries, BRF gained the multi-language support and
scalability they needed to collaborate and manage EDI exchange with its global
trading community.

“We were looking for
someone who could really help us reconcile the complexity and the challenges of
a global supply chain,” says Daniel Keller, Regional IT Manager, BRF. “OpenText
has really provided a level of service completely different than our previous
EDI partner and that brings huge benefits to us. We always have OpenText to
help us.”

OpenText Active
Documents helps BRF track and control EDI and XML transactions, to provide
end-to-end visibility of its EDI flows. Technical and non-technical users can
check the status of an order, set alerts, or run historical reports using the
transaction dashboard. In addition, OpenText TeamBook offers a secure, central
document repository for collaboration by tracking fulfillment of change
requests or trading partner connections against contracted SLAs. With
capabilities to handle mapping, testing, and onboarding activities, BRF has
been able to easily add customers, distributors, and suppliers to establish new
EDI connections with 35 trading partners.

“I think the final
result is amazing. With OpenText, we not only have a good, strong partner on
the main core of the business, but we can get the same level of service for
different regions. The most amazing part is that the business doesn’t really
need IT to bring new clients on anymore, which offers more flexibility and
autonomy to bring new partners onto the system,” Keller added.

Today, with OpenText,
BRF has expanded its standards of connection to include multiple options. The
company also reduced the time spent manually controlling the supply chain
network. Alerts in the production environment draw OpenText support even before
trading partners take notice, cutting BRF’s response times for addressing
customer needs and issues. And, with the cloud-based applications, BRF is no
longer managing the hardware and software.

OpenText’s Active
Documents and OpenText TeamBook are part of the OpenText EIM portfolio,
designed to enable organizations to discover and manage information to spur
growth and innovation and decrease time to competitive advantage. The platform
consists of comprehensive and integrated product solutions including Content
Suite, Process Suite, Experience Suite, Analytics Suite and Business Network.
OpenText’s EIM solutions are available for deployment on-premises, in the cloud
and in hybrid deployments.