Vserv powers E-commerce growth with ‘Vserv Smart RT’

Vserv powers E-commerce growth with ‘Vserv Smart RT’

Singapore, November 19, 2014: In yet another move to augment the smart data revolution, Vserv, a leading mobile marketing platform, today announced the launch of a unique re-targeting product, Vserv Smart RT.  Focused on the burgeoning E-commerce industry in emerging markets, Vserv Smart RT enables re-targeting in two revolutionary ways;

1. Re-targeting desktop users on mobile sites & apps

2. Re-targeting mobile site users on third party apps

Today, E-commerce companies in emerging markets face a challenge of tackling the multi-screen consumer. 98 percent of multi-screen users move between different devices and screens during the purchase journey[i], of which, 91 percent research the product on their mobile apps and 66 percent then make the purchase from their desktops[ii]. Vserv identified this gap and rolled out ‘Vserv Smart RT’, a product that enables E-commerce companies to re-target these consumers with the right messages, right products and at the right time, thereby improving sales.

Commenting on the launch, Narayan Murthy, VP – Global Sales & Strategy, Vserv, said “The launch of Vserv Smart RT will transform the way E-commerce companies market their products in the emerging markets. With consumers today moving between different devices, Vserv Smart RT provides E-commerce companies the ability to re-target consumers from desktop to mobile. Also, with 100 percent accuracy in re-targeting, the product is capable of serving individual ads to consumers in real time and with customized content, delivering up to 6X boost in ad responses.”

Vserv Smart RT captures user behaviour and intent, which enables E-commerce companies to reach out to the right consumers. This is done on the back of a robust smart data platform that augments individual user profiles, and using these results, creates a custom recommendation engine. These recommendations help E-commerce companies market a relevant product to individual users, on a real-time basis and with the highest rate of accuracy.

““Sustaining engagement with prospective buyers is one of the biggest challenges that all E-commerce companies face. Re-targeting helps engage with them, thereby increasing our transactions and boosting our sales. We will be glad to evaluate this new initiative from Vserv and are sure that it will deliver well”, said Sachin Kapur, Head Marketing APAC Emerging Markets (India, Indonesia, Thailand, Philippines), Groupon.

“There is a surge in the number of devices and users in the emerging markets wherein due to its varied nature, differentiation is the key. Re-targeting is important to us as it opens a completely new channel for us. We’re optimistic about using Vserv Smart RT to ensure a more meaningful engagement with our customers”, said Rahul Narwekar, Founder CEO at NDTV Ethnic Retail Ltd.

“The future of E-commerce is mobile and re-targeting provides us a window to reach out to our buyers via mobile across platforms and devices. We look forward to using Vserv Smart RT to enhance our customer outreach”, said Manav Sethi, Group Head- Marketing, Head- Digital Product, Business Head- ASKME Free ads & Deals, ASKME.

The E-commerce industry has seen a steady climb across emerging markets. However the diversity of the population and the rampant proliferation of devices have increased the magnitude of opportunity significantly. The trend of users moving between devices has also amplified, hence the ability to match the message to the user has become a pivotal need for E-commerce companies. Vserv Smart RT has been designed keeping the vagaries of emerging economies in mind, and has the unique capability of boosting conversion at a significantly higher rate.