Dell EMC Launches ProDeploy
Client Suite
Client Suite
New services help organizations deploy PCs with
greater speed, less effort and more control
greater speed, less effort and more control
News Summary:
· Three flexible service levels delivered by
Dell EMC experts and partners – from project management through planning,
configuration, installation and post-deployment support
Dell EMC experts and partners – from project management through planning,
configuration, installation and post-deployment support
· Unprecedented level of control, automation and
simplicity for every detail
of the deployment through the TechDirect portal
simplicity for every detail
of the deployment through the TechDirect portal
· With ProDeploy Plus, up to 35% faster1 PC
deployment and savings up to $620 per PC deployed2
deployment and savings up to $620 per PC deployed2
· Dynamic imaging prior to shipping via
ImageAssist reduces the time to create images up to 88%3
ImageAssist reduces the time to create images up to 88%3
SINGPORE, January 13, 2017 – Dell EMC today announced the launch of ProDeploy
Client Suite, enabling customers to deploy PCs with greater speed, less effort
and increased control. With three different service levels, training and
certification, customers have the
flexibility to choose the specific service to meet their needs.
Client Suite, enabling customers to deploy PCs with greater speed, less effort
and increased control. With three different service levels, training and
certification, customers have the
flexibility to choose the specific service to meet their needs.
IDC research shows that organizations partnering with desktop deployment
providers can realize significant cost savings, deploy systems faster and
deliver a better end user experience.2 With ProDeploy Client
Suite, customers can trust Dell EMC and partner experts to lead all aspects of
their deployment from planning, configuration and installation to data
migration and knowledge transfer. Customers are assigned an engagement manager
as a single point of
contact to manage the deployment and receive access to TechDirect, a self-service portal for configuration and status updates
whenever they want. Addressing needs from
the simple to the complex, the suite has three offers that align to common
deployment scenarios.
providers can realize significant cost savings, deploy systems faster and
deliver a better end user experience.2 With ProDeploy Client
Suite, customers can trust Dell EMC and partner experts to lead all aspects of
their deployment from planning, configuration and installation to data
migration and knowledge transfer. Customers are assigned an engagement manager
as a single point of
contact to manage the deployment and receive access to TechDirect, a self-service portal for configuration and status updates
whenever they want. Addressing needs from
the simple to the complex, the suite has three offers that align to common
deployment scenarios.
“Our
differentiated services are a big reason customers buy from Dell. ProDeploy
Client Suite provides IT managers the flexibility to outsource time-consuming
deployment tasks that divert IT staff from more critical initiatives,” said
Jeff Clarke, Dell vice chairman, Operations and president, Client Solutions
Group. “They can now focus on delivering a great end-user experience and
increase productivity by putting a fully- configured system in their employees’
hands.”
differentiated services are a big reason customers buy from Dell. ProDeploy
Client Suite provides IT managers the flexibility to outsource time-consuming
deployment tasks that divert IT staff from more critical initiatives,” said
Jeff Clarke, Dell vice chairman, Operations and president, Client Solutions
Group. “They can now focus on delivering a great end-user experience and
increase productivity by putting a fully- configured system in their employees’
hands.”
ProDeploy Client Suite:
· Basic Deployment: Systems are prepared for deployment and
arrive with the image loaded, BIOS configured and asset tag applied.
arrive with the image loaded, BIOS configured and asset tag applied.
· ProDeploy: In addition to the Basic Deployment features, a deployment
engineer develops an implementation plan covering all aspects of installation
and configuration of hardware and system software, 24/7 onsite installation and
post-deployment knowledge transfer. Customers can also use the ImageAssist tool to quickly create, deploy and maintain a
single cross-platform dynamic image. In third-party testing, ImageAssist took
up to 88% less customer administration time than manual image creation.3
engineer develops an implementation plan covering all aspects of installation
and configuration of hardware and system software, 24/7 onsite installation and
post-deployment knowledge transfer. Customers can also use the ImageAssist tool to quickly create, deploy and maintain a
single cross-platform dynamic image. In third-party testing, ImageAssist took
up to 88% less customer administration time than manual image creation.3
· ProDeploy Plus: This end-to-end service addresses every task
required to get new PCs from the factory to desk, up and running fast. In
addition to the ProDeploy features, ProDeploy Plus customers can use Dell
Connected Configuration to set up a factory distribution point for their
Microsoft System Center Configuration Manager to securely configure BIOS, image
and domain join, which lowers onsite effort. They also receive data migration
with secure data wipe of legacy systems, training credits to use at any time,
30-day post-deployment support, and a dedicated ProSupport Technical Account
Manager.4 ProDeploy Plus can help reduce the amount of time it
takes to deploy
PCs by 35%1 and save up to $620 per PC deployed.2
required to get new PCs from the factory to desk, up and running fast. In
addition to the ProDeploy features, ProDeploy Plus customers can use Dell
Connected Configuration to set up a factory distribution point for their
Microsoft System Center Configuration Manager to securely configure BIOS, image
and domain join, which lowers onsite effort. They also receive data migration
with secure data wipe of legacy systems, training credits to use at any time,
30-day post-deployment support, and a dedicated ProSupport Technical Account
Manager.4 ProDeploy Plus can help reduce the amount of time it
takes to deploy
PCs by 35%1 and save up to $620 per PC deployed.2
“Dell EMC is
committed to delivering world-class services that provide customers with
choice, flexibility and scale,” said Doug Schmitt, president, Dell EMC
Services. “ProDeploy Client Suite furthers our tradition of continuous
innovation by providing customers with new solutions that help them get the
most value from their Dell technology. The suite’s powerful combination of expertise, automation and
control empowers IT resources and gives end-users the ability to use their
systems straight out of the box.”
committed to delivering world-class services that provide customers with
choice, flexibility and scale,” said Doug Schmitt, president, Dell EMC
Services. “ProDeploy Client Suite furthers our tradition of continuous
innovation by providing customers with new solutions that help them get the
most value from their Dell technology. The suite’s powerful combination of expertise, automation and
control empowers IT resources and gives end-users the ability to use their
systems straight out of the box.”
Expertise
and automation make a difference:
and automation make a difference:
Highly-trained Dell EMC
and partner experts equipped with innovative, robust tools deliver the
ProDeploy Client Suite to shift the deployment experience from labor-intensive
to light-touch. From day one, customers
are assigned an engagement manager who handles every aspect of the deployment –
monitoring activity, coordinating resources and providing assistance with any
issues or questions.
and partner experts equipped with innovative, robust tools deliver the
ProDeploy Client Suite to shift the deployment experience from labor-intensive
to light-touch. From day one, customers
are assigned an engagement manager who handles every aspect of the deployment –
monitoring activity, coordinating resources and providing assistance with any
issues or questions.
Deployment projects
are set up and managed through TechDirect, a self-service
portal that allows customers and partners to easily and confidently direct
deployment projects, from defining the scope, to making changes, to configuring
systems or checking status. Projects can be executed faster and with less risk
of mistakes, making the entire engagement more efficient and effective.
are set up and managed through TechDirect, a self-service
portal that allows customers and partners to easily and confidently direct
deployment projects, from defining the scope, to making changes, to configuring
systems or checking status. Projects can be executed faster and with less risk
of mistakes, making the entire engagement more efficient and effective.
The ProDeploy Client
Suite also fully enables Dell EMC channel partners with a framework designed to
supplement their capabilities, grow services revenue and deliver the best
possible deployment experience to their customers. Partners have the
flexibility to resell or co-deliver deployment services. With training and
certification accessed through TechDirect, partners who attain the Deployment
Services Competency by passing the corresponding exam gain access to Dell EMC
methodologies and tools while becoming eligible to co-deliver ProDeploy Plus
and ProDeploy.
Suite also fully enables Dell EMC channel partners with a framework designed to
supplement their capabilities, grow services revenue and deliver the best
possible deployment experience to their customers. Partners have the
flexibility to resell or co-deliver deployment services. With training and
certification accessed through TechDirect, partners who attain the Deployment
Services Competency by passing the corresponding exam gain access to Dell EMC
methodologies and tools while becoming eligible to co-deliver ProDeploy Plus
and ProDeploy.
Availability:
ProDeploy Client Suite
is available for Dell Latitude, OptiPle x and Precision systems across 70
countries. For more details on service availability, visit the ProDeploy website.
is available for Dell Latitude, OptiPle x and Precision systems across 70
countries. For more details on service availability, visit the ProDeploy website.
Analyst Quote:
Patrick Moorhead,
founder, president & principal analyst, Moor Insights & Strategy
founder, president & principal analyst, Moor Insights & Strategy
“Getting new
technology into the hands of a mobile, remote or global workforce is a
challenge many organizations can relate to. Dell’s new ProDeploy Client Suite
addresses and automates many of the more time consuming and complicated aspects
of PC deployment while giving IT leaders the visibility and control they need
to effectively manage devices. Leveraging the expertise of Dell and channel
partner technicians and taking advantage of capabilities like Connected
Configuration – where customers can set up a distribution point in the Dell
factory – not only eases the burden on IT but ultimately results in faster
deployment of ready-to-use systems.”
technology into the hands of a mobile, remote or global workforce is a
challenge many organizations can relate to. Dell’s new ProDeploy Client Suite
addresses and automates many of the more time consuming and complicated aspects
of PC deployment while giving IT leaders the visibility and control they need
to effectively manage devices. Leveraging the expertise of Dell and channel
partner technicians and taking advantage of capabilities like Connected
Configuration – where customers can set up a distribution point in the Dell
factory – not only eases the burden on IT but ultimately results in faster
deployment of ready-to-use systems.”
Additional Resources:
· Watch this video to
see how Dell EMC experts and partners help customers deploy PCs with greater speed, less effort and increased
control
see how Dell EMC experts and partners help customers deploy PCs with greater speed, less effort and increased
control
· Learn more about Dell EMC
Services offerings
Services offerings
Dell EMC
Dell EMC, a part of Dell Inc., enables organizations to
modernize, automate and transform their data center using industry-leading
converged infrastructure, servers, storage and data protection technologies.
This provides a trusted foundation for businesses to transform IT, through the
creation of a hybrid cloud, and transform their business through the creation
of cloud-native applications and big data solutions. Dell EMC services its
customers – including 98% of the Fortune 500 – with the industry’s broadest,
most innovative infrastructure portfolio from edge to core to cloud.
modernize, automate and transform their data center using industry-leading
converged infrastructure, servers, storage and data protection technologies.
This provides a trusted foundation for businesses to transform IT, through the
creation of a hybrid cloud, and transform their business through the creation
of cloud-native applications and big data solutions. Dell EMC services its
customers – including 98% of the Fortune 500 – with the industry’s broadest,
most innovative infrastructure portfolio from edge to core to cloud.
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